coinbase support response time
If you’re looking for a crypto wallet, Coinbase also offers a mobile app that acts as one, giving you access to your digital assets on both Android and iOS. The response time can be quite delayed at times, as the exchange has seen a lot of new users recently. The exchange offers around 50 cryptocurrencies at the time of writing that you can see on their support page. They also offer instant chat support which operates according to US business hours. Here’s a list of the various ways you can contact the team. If anyone claiming to be associated with Coinbase Support requests this information, immediately contact us. — Coinbase Support (@CoinbaseSupport) January 15, 2021. Committing to a better customer experience during this time of heightened interest in the cryptoeconomy. Update - We’re still working to fix some issues causing a delay with Stellar transactions. Support Findings about Coinbase. Binance vs Coinbase: Customer Support. Coinbase support is very professional, with guaranteed 24 hour email response time, which is much quicker during the work week. Coinbase will also NEVER make outbound phone calls. This could result in the inability to buy or sell for periods of time and may also lead to support response time … We appreciate your patience during this exciting time … The Coinbase Services can be accessed directly using the Coinbase Site. To its credit, Coinbase is aware of issues relating to customer support, and has committed to turning around delays in its response time, including expanding its support team and announcing plans to launch a chat function to enable users to communicate directly with Coinbase Support. Users can reach the customer support team through email and phone. Security Notice: Coinbase Support will NEVER ask you to share your password or 2-step verification codes, or request that you install remote sign-in software on your computer. Coinbase has a huge team of customer support agents at your disposal. Regarding customer service, Coinbase has been praised as having the best customer service among other mainstream crypto exchanges. Apr 7, 09:39 PDT Phone support: Available 24 hours a … Access to Coinbase Services may become degraded or unavailable during times of significant volatility or volume. Response time often takes between 24 … At the time, the underlying tension was also around equity and injustice. There may be a delay in responses from Coinbase Support. Learn more about our commitment to a better customer experience for you . But the battle was about disavowing Thiel, a Trump donor and adviser, rather than expressing support for … Increased our support team by over 150%; Decreased our average time to first response to < 10 hours for 95% of incoming volume today. 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